Apex Support

Questions, bug reports or ideas? Email bjcal@mac.com and include your device, iOS or macOS version, and what you were doing. A screenshot helps.

Common questions

My camera doesn't show up

Set the camera's USB mode to PTP/MTP (not charge-only) and use a data-capable USB-C cable. Cameras and card readers that appear in the Files app can be opened with “Choose Card or Folder”.

Where are my ratings stored?

Ratings, labels and keywords are saved next to each photo as a standard XMP sidecar file, so Lightroom and other apps can read them. Apex never uploads your photos.

Is anything sent to you?

No. Apex has no account, analytics or tracking. See the Privacy Policy.